Privacy Policy

1. Introduction

FamilyTale ("we," "our," or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

• •Email address and account credentials
• •Name and profile information
• •Payment and billing information (processed by Stripe)
• •Child's name (for story personalization only)

Voice Data

• •Voice recordings for voice cloning
• •Generated voice models
• •Audio preferences and settings

Usage Data

• •Device information and browser type
• •IP address and location data
• •Usage patterns and preferences
• •Story listening history

3. How We Use Your Information

We use the collected information for the following purposes:

• •To provide and maintain our Service
• •To create personalized audiobooks with your voice
• •To process payments and manage subscriptions
• •To send important updates and notifications
• •To improve our Service and develop new features
• •To provide customer support
• •To detect and prevent fraud or abuse

4. Voice Data Processing

Your voice data is particularly sensitive, and we take extra care to protect it:

• •Voice recordings are processed by ElevenLabs for voice cloning
• •Voice models are stored securely and encrypted
• •Voice data is never sold or shared for advertising
• •You can request deletion of your voice data at any time

5. Children's Privacy

We are committed to protecting children's privacy:

• •We only collect children's names for story personalization
• •We do not collect personal information directly from children
• •Parents have full control over their children's data
• •We comply with COPPA (Children's Online Privacy Protection Act)

6. Data Sharing and Disclosure

We may share your information with:

• •Service Providers: ElevenLabs (voice processing), Stripe (payments), Supabase (data storage)
• •Legal Requirements: When required by law or to protect our rights
• •Business Transfers: In connection with a merger or acquisition

We never sell your personal information to third parties.

7. Data Security

We implement industry-standard security measures to protect your data:

• •SSL/TLS encryption for all data transmission
• •Encrypted storage for sensitive data
• •Regular security audits and updates
• •Access controls and authentication

8. Your Rights

You have the following rights regarding your data:

• •Access: Request a copy of your personal data
• •Correction: Update or correct inaccurate data
• •Deletion: Request deletion of your data
• •Portability: Receive your data in a portable format
• •Opt-out: Unsubscribe from marketing communications

9. Cookies and Tracking

We use cookies and similar technologies to:

• •Maintain your session and preferences
• •Analyze usage patterns and improve our Service
• •Provide personalized content

You can control cookie settings through your browser preferences.

10. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal or legitimate business purposes for up to 30 days, after which it will be permanently deleted.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.